nazis receptionist

July 7th, 2008

Ugh - another sick kid. The receptionist (who is “protecting” her doctor from the crazy mom that, God forbid, would like to make an appointment in this decade) is being a total b$%ch!

This happens to be an ear specialist, and your child has to be bleeding out of both ears in order to see the doctor in 2008.

The conversation went something like this -

“Can the doctor see Zach this week - he is having a weird discharge out of his left ear, and he doesn’t seem to be hearing us.”

Annoyed receptionist replies, “I can get you in on August 28th.”

Calm mom, “I really need to see someone this week.”

“Our earliest is August 28th.” She says this louder because maybe I’m the one with the hearing problem.

“Is there someone else we can see. I’m really concerned about his hearing.”

“Yes, I would be concerned too.”

Then get me in b%#ch!

(inside thought - must be calm - this is the only way to get to the doctor)

“So can I see someone this week?”

Heavy sigh - “Our earliest appointment is August 28th.”

“Who else can I see? I want someone to see him this week.”

silence

Cold icy voice - “One moment please…”

Elevator music for 5 minutes - I think she is hoping I will hang up. Think again b#$ch.

“You can see the P.A. this Wednesday.”

Me in my syrupiest voice, “Thank you so much - we really needed to get in this week.”

And we did need to get in.

The P.A. found that Zach has significant hearing loss in both ears. For the last couple days, I’ve noticed that speaking to him is like playing the telephone game.

I’d say, “Go to bed!” and he’d say, “Show my head?”

He had tubes taken out a month earlier, and they think fluid has built up behind his ears again.

Frustrating for everyone involved. It breaks my heart that he’ll have to have a 3rd pair of tubes.

But there is a silver lining in all of this - he isn’t being a turkey and ignoring me. Unfortunately he really can’t hear me.


3 Responses to “nazis receptionist”

  1. Rightmyer Rants on July 8, 2008 8:02 am

    I hate it when I get an unsympathic receptionist on the phone. It’s her job to help you - your the customer! But more and more it’s like pulling teeth to get anything done!

    Glad to hear your son is going to be okay. Repeat ear tubes is tought - I’ve been there and done that with 2 of my 3 girls!

  2. Insta-Mom on July 8, 2008 6:29 pm

    Ugh! I think we need to collectively get together as mommy bloggers and rally against the doctors’ offices. Both Anymommy and I have ranted about our medical frustrations lately, too. So sorry for your little guy.

  3. Marinka on July 10, 2008 3:49 pm

    Poor kid. I don’t understand why unsympathetic people with no social skills work in places like the doctor’s office, where people are stressed out enough to begin with.

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